1. How do I create a contact?

Just by simply clicking on this symbol and Save.

2.  How do I upload my contact list from my Microsoft Outlook?

Click on this symbol and click on Sync with my Outlook and Run.

3.  What media format are supported?

All most all media format are supported.  For example, WMA, WMV, JPG, GIF, MP3, MPEG, MOV, 3GP, 3G2, FLV, AVI, etc. are all supported.

Support all formats that are supported by Adobe Flash Player, Windows Media Player and Apple QuickTime Player.

4.  Are there any free encoder available on the Web?

We like to use the following:

a. http://www.erightsoft.net/SUPER.html 

It is hard to find due to page looping.  Please follw the instruction below:

-go to the bottom of the page and click on Start Downloading SUPER ©

-near the middle of the next page click on download and use

-at this page, go to the bottom of the page and click on Download SUPER © Setup file)

b.http://www.videohelp.com/tools/3GP_Converter

Note:  This is purely our suggestion.  MyMobile360 is in no way affiliated or in partnership with those companies.  You may elect to download them at your own risk.

5.  Where can I get the players?

You can download them for free at:

a.  Apple QuickTime Player

http://www.apple.com/quicktime/download/ 

b.  Windows Media Player

http://www.microsoft.com/windows/windowsmedia/player/10/default.aspx 

c. Adobe Flash Player

http://www.macromedia.com/go/getflashplayer 

6. Can I use other players?

Our site and services are optimized for Adobe Flash, Apple Quicktime and Windows Media players.  Some of the features may work, but we haven't tested the the site with all the players and we do not guarantee performance.

We strongly recommend that users of this site install Adobe Flash, Windows Media and Apple QuickTime players.

7.  Can I forward an email with media attachment to MyMobile360 designated upload email?

We do not support this feature.

8.  Why can't I stream media on my account?

That could be caused by many reasons.  Majority of the time it is caused by the following reasons:

a.  You do not have neither Windows Media or Apple QuickTime Players available or install on your mobile device or personal computer

b.  Your firewall may be blocking the stream

c.  Your browswer security settings

8.  What Internet browser can I use?

Majority of the features of the site should work with most browsers.   But in some browsers, some embedded players and functions may not work.  MyMobile360 recommends user to use Microsoft Internet Explorer and Apple Safari.  Firefox users are required to install Windows Media and Apple Quick Tim Plugins.

8.  What do these icons mean?

Main contact page with all contact names and associated contact information are arranged in alphabetical order.

User profile information page.

Contact page where user can add contact name, phone numbers, company name and other contact related information.

User mobile home page create and edit page.

Search contacts.

Media search page.

General search page (Powered by Google).

Contact list page where user can view/edit all of his or her contact lists.  Example, work, friend, family, etc.

Uploading video, picture, music via email.  User must use his/her registered email address.

Uploading video, picture, music via web page.

Login user or contact's pictures.

Login user or contact's videos.

Login user or contact's music.

Login user or contact's play lists.

Syncing user's Microsoft Outlook Contacts.

Widgets page.

Account page.

Advertise page.

Registration page.

Login.

Logout.

Adding contact to user contact list.

Emailing contact information.

Text messaging contact information.

Sending email to the contact

Calling contact mobile phone.

Text messaging to contact mobile phone.

Playing media in client device Windows Media Player.

Playing Windows Media supported file in web page.

Playing Apple QuickTime supported file in client device QuickTime player.

Playing  Apple QuickTime supported file in web page.

Playing Adobe Flash Video in web page.

Adding picture, video, and music to a Play list.

Downloading picture, video and music.

Emailing picture, video, and music links.

Text messaging picture, video and music links.

11.  What video and audio formats (extension) are streaming capable on my mobile phone?

a.  For Windows Mobile phones, .WMV and .WMA extension are streaming capable.

b.  For Apple iPhone, MPEG4 (.M4V or .MP4) are streaming capable.

Note:  If you want a media to be be mobile streaming capable, please covert the media into above extensions using the encoders mentioned in question 4.

12.  How can I play a file that is not streaming capable on my mobile phone?

In this case, user can download the file to a mobile phone if the download "Disk Save" icon is present below a file and play it on a device.